Remote & On-site Managed IT Support

We work alongside you as your IT partner and provide you bespoke services tailored to the requirements of your business.

We provideManaged IT Support Services To

  • Small to Medium sized businesses

    We specialize in providing Managed IT services to SME enterprises. We have helped several local companies save money and time by delivering top quality IT support at a fraction of the cost of having an in-house IT team.

    We allow our clients to focus on their core business activities by eliminating the need for them to set-up and finance a fully managed and capable IT Support team.

  • IT Managers / In-house IT teams

    ICT demands put quite a strain on IT managers and teams. We help reduce it by providing additional expertise and technical resources to internal IT teams, in day to day operations as well as in more strategic options, allowing them to drive the business forward instead of getting tied down in firefighting or reactive activities that result from the clash between urgent priorities and limited time and resource.

Included withOur Remote Support

  • Unlimited Telephone & E-mail support
  • Unlimited Remote Support on servers, PC’s and networks
  • Standard service desk hours: Mon-Friday 9 AM – 5 PM. Optional out-of-hours cover.
  • Preventative maintenance and updates
  • Discounted On-Site time
  • Dedicated Account Manager
  • Real-time infrastructure monitoring
  • Discounted rates on all other services
  • Remote IT Support Nationwide

Included withOur On-site Support

  • Unlimited on-site support
  • Unlimited Telephone & E-mail support
  • Remote Support on servers, PC’s and networks
  • Standard service desk hours: Mon-Friday 9 AM – 5 PM. Optional out-of-hours cover.
  • Preventative maintenance and updates
  • Discounted On-Site time
  • Dedicated Account Manager
  • Real-time infrastructure monitoring
  • Discounted rates on all other services

Our Audit Process

  1. Pre-Audit Review
    A qualified senior member of our IT team contacts you to discuss and understand your current business and IT infrastructure. Based on your organizations development goals and objectives, we determine the best plan to improve your Information and Communication Technologies.
  2. Execution
    Our expert team conducts a physical audit of all your IT systems and benchmarks it against current industry standards. We have a highly trained and experienced staff and are partners with leading developers of the industry tools. Therefore, we ensure accuracy.
  3. Presentation of Findings
    We produce a comprehensive report outlining the current position of your IT systems, identifying any shortfalls and risks, and areas of improvement. This identifies the level of your IT efficiency, security and overall contribution to your business needs.